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Program Content

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International
Leadership and Strategy
Marketing, Enrollment Management, and Student Services
Program Development and Innovation
Online Management and Design
Outreach, Engagement, and Economic Development
UPCEA Unbound
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Tuesday, April 2, 2013


12 P.M.
Registration Opens

9–10:30 A.M.
2012-13 Board of Directors Executive Committee
Location - Vineyard

11 A.M.–1 P.M.
2012-13 and 2013-14 Board of Directors Working Lunch
Location - Boylston

1–2:00 P.M.
2012-13 and 2013-14 Board of Directors Board Committees
(Finance and Personnel Committee; Professional Development Committee; Awards committee; Membership Committee; Diversity and Inclusiveness Committee)
Location - Suffolk

2:15–3:15 P.M.
Incoming Leader Orientation
2013-14 Board of Directors, Network Leadership Teams, and 2013-14 Executive Committees
Location - Suffolk

3:15-4:00 P.M.
Regional Cabinet Meeting
2012-2013 Regional Chairs, Regional chair-elects, Regional Repesentatives to the Board of Directors
Location - Suffolk

4:15-5:15 p.m.
Network and Regional Leadership Teams
Members of the 2012-13 and 2013-14 Regional Executive Cabinets and Network Executive Committees

International Network: Nantucket
Leadership and Strategy Network: Orleans
Marketing, Enrollment and Student Services Network: Maine
Online Management and Design Network: Connecticut
Outreach, Engagement and Economic Development Network: Rhode Island
Program Management and Innovation Network: Brandeis
Central Region: Northeastern
West Region: Tufts
South Region: Hyannis
Mid-Atlantic Region: Boston University
New England Region: New Hampshire

6–7:30 P.M.
(Buses depart hotel at 5:30 and 5:45 from Huntington Ave entrance)
Leadership Reception hosted at Northeastern University
Invitees include the 2012-13 and 2013-14 Board of Directors, 2012-13 and 2013-14 Regional and Network Leadership Teams, and the 2013 and 2014 Annual Conference Advisory Committees


WEDNESDAY, APRIL 3, 2013

7:00 A.M.
Registration Opens

8:15–8:45 A.M.
Welcome Coffee

PRE-CONFERENCE SESSIONS

Limited seating – register today! Pre-conferences carry a separate registration fee of $150 and include all materials and continental breakfast.

INTERNATIONAL PROGRAM OPPORTUNITIES: FOCUS ON LATIN AMERICA
Hosted by the UPCEA International Network

9 A.M.–12 P.M.*
Location – Simmons

Moderator
Joe Shapiro
Chair, UPCEA International Network;
Dean, San Diego State University

Presenters
Francisco Marmolejo
The World Bank

Roxanne Gonzales
Regis University

Amy Rell
Regis University

Dave King
Oregon State University

Dan Poucher
University of Florida

Sue Maes
Kansas State University

Cornell Menking
New Mexico State University

Providing an overview of select Latin American economies as they intersect with higher education policy, guest speaker Francisco Marmolejo of The World Bank sets the stage for a larger conversation about the emerging markets for professional, continuing, and online education. Next, Amy Rell and Roxanne Gonzales present an exploration of several internationally-focused degree models designed to help students compete globally while meeting needs of underrepresented adult learners. Within this context, Dave King and Dan Poucher present a case study for an international partnership in online learning, highlighting the nuances of relationship building, the need for continual and demonstrable mutual benefit, as well as critical modes of evaluation which will engender success. And, finally, Sue Maes and Cornell Menking share critical information about the resources Ecuador is newly investing in teacher education and its implications for U.S. universities such as the lauded Go Teacher program

An Insider’s Workshop: The Anatomy of a Successful Competency-Based Education Initiative

Location – Wellesley
9:30 A.M. - 12:00 P.M.

Moderator
David Schejbal
University of Wisconsin

Presenters
Paul LeBlanc
Southern New Hampshire University

Barbara Brittingham
New England Association of Schools and Colleges (NEASC)

Southern New Hampshire University has launched its College for America (CfA) degree program, a $2,500 per year competency-based degree designed for working adults not now well served by traditional delivery models. CfA is the first program of its kind to be approved by a regional accreditor, the first to be approved for Title IV support under direct assessment of learning provisions, and was recently featured in The Chronicle of Higher Education. In this workshop, which stems from a presentation voted Best in Show: 2012 UPCEA New England Region, members of the CfA leadership team will provide insights into the program’s design and approach, and SNHU President Paul LeBlanc and Barbara Brittingham, Director/President of the Commission on Institutions of Higher Education (NEASC), accreditor of the CfA program, will explore the implications of competency-based education for accreditation and in the changing landscape of higher education in general.

Evolving Business Models for Online Learning, Hosted in Partnership with the National Association of College and University Business Officers (NACUBO)
Location – Suffolk
9:30 A.M. - 12:00 P.M.

Moderator
William Husson
Vice President for New Ventures and Strategic Alliances
Regis University

Presenters
Chris Kabourek
University of Nebraska

Bob Shea
NACUBO

Nancy Colema
Boston University

Funding models are not a one size fits all. Factors such as institutional structure, unit organization, program capacity, and state statutes dictate the successful financial model for entrepreneurial initiatives. Administrative leaders responsible for the advancement of distance education must work closely with their institution’s business professionals to optimize outcomes. Beginning with a panel of highly respected members of NACUBO – senior university business officers with direct engagement in their institution’s distance education efforts – examine three distinct university approaches to funding online/continuing operations. Following these case study presentations and audience discussion, attendees will engage in an open conversation with fellow participants. This facilitated dialogue poses questions such as, “What keeps you up at night?” Attendees are invited to bring ideas about the challenges they face and various solutions they employ or are considering. Finally, UPCEA’s Center for Research and Consulting (CRC) will conduct an onsite poll of participants’ perceptions of current and future financial issues and trends; findings will help shape dialogue in Boston as well as inform a major CRC study on the management and strategy of online education scheduled for later in 2013.

12–12:45 P.M.
2013 and 2014 Annual Conference Advisory Committees Working Lunch
Location – Vineyard
Presenters
Bea González
Syracuse University

Alice warren
North Carolina State University

12–1 P.M.
Lunch on your own

1–2:30 P.M.

Opening General Session
Location: Salon F

Moderator:
Robert Hansen, UPCEA

Presenter:
Anya Kamenetz

Anya Kamenetz is bringing an entirely unexpected perspective on the future of knowledge, talent, and innovation. An educational futurist and the rare speaker on issues facing her generation of Millennials, Anya delivers audiences core insights into change, technology, and talent. On campuses, Kamenetz can help your students manage money better, choose career paths they are passionate about, and step up to become America’s next generation of leaders. She is author of Generation Debt: The New Economics of Being Young (Riverhead Books, 2006) and DIY U: Edupunks, Edupreneurs, and the Coming Transformation of Higher Education (Chelsea Green, 2010).

2:30–3 P.M.
Networking and Refreshment Break
Location: Exhibit Hall and Activities Center, Salon A-E

3–4:30 P.M.
Concurrent Sessions I

INDIA: CHALLENGES, OPPORTUNITIES AND LESSONS LEARNED


Location – Simmons

Moderator
Bea González
Syracuse University

Presenters
Joe Shapiro
San Diego State University

Tom Gibbons
Northwestern University

Melissa Brun
Central Michigan University

Sarah Villarreal
California State University, San Marcos


This UPCEA International Network India Visit presentation will describe chal¬lenges and opportunities experienced by the delegation during a 5-day visit to Delhi and Mumbai in February 2013. The presentation will also include lessons learned and recommendations that may be of interest to UPCEA members who are considering collaborations in India.

LEADERS DISCUSSION FORUM


Location – Boylston

Moderator
William Fornadel
San Diego State University

Presenters
Robert Bruce
University of North Carolina at Chapel Hill

Marshall Schott
University of Houston

Lisa Braverman
Long Island University

Wendy Evers
San Diego State University

Faye Lesht
University of Illinois at Urbana-Champaign

Jeff Rosen
Higher Learning Commission

CE leaders must constructively and consistently redefine “business as usual” to face internal and external challenges. This facilitated participant workshop will employ leadership groups to address and discuss specific prompts, questions, and scenarios. Seasoned, disruptive, pragmatic, creative, and novice leaders are encouraged to attend.


NEW RECRUITMENT REVOLUTION: HOW TO LEVERAGE EMPATHY + COMPASSION TO DRIVE ENROLLMENT


Location – Vermont

Moderator
Chokdee Rutirasiri
story+structure

Presenters
Guy Felder
University of Houston

Damien Bracken
Berklee College of Music

Micha Sabovik
Boston University

Shaun Gummere
Simmons College

David Sim
Brandeis University

Today’s college websites are “blind, deaf, and dumb.” They are simple billboards that do not encourage relationships, and fail at converting enrollments efficiently. In this session, we will examine “empathy and compassion” as a key and disruptive strategy and metric in helping to drive awareness, enrollments, applicants, and customer service.


MOOCS: LESSONS FROM THE FRONT LINES


Location – Provincetown

Moderator
Mary Niemiec
University of Nebraska

Presenters
Carin Nuernberg
Berklee College of Music

Gary Matkin
University of California, Irvine

Examine how two institutions chose to join Coursera,how MOOCs align with the goals and strategies of these institutions, the costs and returns (financial and nonfinancial) to the institutions, the role of faculty and support staff, IP issues, instructional design considerations, and student data and feedback on their experiences.

WE ARE … PENN STATERS, TOO! BUILDING A CO-CURRICULAR STUDENT EXPERIENCE FOR PENN STATE ONLINE DISTANCE LEARNERS


Location – Wellesley

Moderator
Michele Long
Denver University

Heather Chakiris
Pennsylvania State University

Kate Elias
Pennsylvania State University

Connecting online distance learners to your institution, and each other, outside of their courses is an undervalued yet critical piece of the online student retention puzzle. Hear how Penn State World Campus’ Student Engagement Team is recreating the “Penn State student experience” for its learners studying online around the world.

COMMUNITY ENGAGEMENT THROUGH PROFESSIONAL AND CONTINUING EDUCATION: CHALLENGES AND OPPORTUNITIES


Location – Tremont

Moderator
Pat Malone
Stony Brook University

Presenters
John Saltmarsh
New England Resource Center for Higher Education (NERCE)

Burt Bargerstock
Michigan State University

Patricia Sobrero
North Carolina State University

Framing the Outreach, Engagement, and Economic Development track, John Saltmarsh will share his community engagement journey and present a new structure for choosing and nurturing meaningful engagement activities. Implications of the shift from extension to engagement, regional community benefits and modes of aligning professional and continuing education with the greater mission of the institution’s community engagement.


PARTING WISDOM: PERSPECTIVES ON THE PROFESSION FROM FOUR LEADERS IN THEIR FINAL YEAR AS DEANS

Location – Suffolk

Moderator
Karen Sibley
Brown University

Presenters
Michael Shinagel
Harvard University

Jay Halfond
Boston University

James Woods
Boston College

Sybil Smith
Brandeis University

What are the implications our profession’s shift in focus to revenue generation and enrollment management and how do continuing education leaders function in this environment? Engage with senior leaders from the Boston area serving in their final year as deans. How do leaders thrive in such a competitive market? And what might the future hold for their successors?

4:45–5:45 P.M.
Concurrent Sessions II

FRAMEWORK FOR COMPREHENSIVE CAMPUS INTERNATIONALIZATION: A TOOL FOR GOOD PRACTICE


Location – Boylston

Moderator
Lauren Mounty
Marist College

Presenter
E. Anneli Adams
California State Polytechnic University, Pomona

International education has evolved from programs for students to comprehensive campus internationalization. But what are the components of campus internationalization? How can campus administrators track internationalization progress and develop consistent processes in often vary decentralized structures? This session presents how a framework can help to administer campus internationalization.


INNOVATING OUR WAY THROUGH DISRUPTION: CASE STUDIES FROM THE UNIVERSITY OF MISSOURI AND THE UNIVERSITY OF SOUTHERN MAINE


Location – Simmons

Moderator
Rob Bruce
University of North Carolina, Chapel Hill

Presenters
Monique LaRocque
University of Southern Maine

Gera Burton
Mizzou Online

Kim Siegenthaler
Mizzou Online

Khusro Kidwai
University of Southern Maine

Examine how innovative practices and business models led to the praxis of integrative leadership through the development of a culture of innovation at two universities. Case studies provide examples of successful techniques in assessing program health and promoting quality in online programs and audience discussion encouraged.


SOCIAL MEDIA CHOWDER: HOW TO ADD THE RIGHT STRATEGIC SPICES FOR SUCCESS


Location – Tremont

Moderator
Jennifer Wooley
Georgia Institute of Technology

Presenters
Heathe r Chakiris
Pennsylvania State University

Kate Elias
Pennsylvania State University

Are you managing your social media presence, or is it managing you? In this presentation, Penn State World Campus will share steps taken to develop a robust social media strategy, including developing your strategy, creating your “voice,” establishing oversight, respecting student complaints, communicating conduct standards,


“50 AND BETTER”: NEW PROGRAMS FOR OUR NEW WORLD


Location – Provincetown

Moderator
Deb Baldini
University of Missouri, St. Louis

Presenters
Kali Lightfoot
University of Southern Maine

Emily Richardson
Stetson University

Dawn Gaymer
Western Michigan University

In this interactive workshop you will discover how repurposing existing tools, resources, partnerships, and talents in your unit could result in innovative new programs, certificates and courses that will attract bright, active adults ages 50+ who want to be intellectually challenged, and civically and socially engaged.


ZERO TO 60 IN 18 MONTHS: BUILDING A NONCREDIT CE UNIT FROM SCRATCH


Location – Wellesley

Moderator
Kim Obbink
Montana State University

Presenters
Chris LaBelle
Oregon State University

Dave King
Oregon State University

Learn how Oregon State University kick started a new noncredit CE program in 18 months and what it took to pull together the right team, branding, academic policies, infrastructure and business model. We’ll share lessons learned and how noncredit CE programming at OSU has altered notions of outreach and engagement.


CONTINUING EDUCATION UNITS: THE MOVERS AND SHAKERS IN UNIVERSITY-COMMUNITY ENGAGEMENT


Location – Vermont

Moderator
Fred Holman
University of Nevada, Reno

Presenters
Birgit Green
Texas Tech University

Marshall Schott
University of Houston

Carol Ann Fleming
James Madison University

Universities are being called upon to play a role in helping solve social and economic problems. CE units have the experience and know-how to help institutions increase their outreach and engagement with communities in response to natural disasters, economic development needs, and more. Discover why and how to be involved.


STRATEGIC ALIGNMENT OF THE CE MARKETING DEPARTMENT


Location – Suffolk

Moderator
Kimberly Zaski

University of Nevada, Reno

Presenter
Jim Fong
UPCEA Center for Research & Consulting

Jessica DuPont
Oregon State University

Marketing needs to be strategically aligned with the goals of leadership. So why do some CE leaders look at marketing tactically – only as design, copy-writing, or web page development? This session will address critical planning elements for CE marketing department alignment, including staffing, budgeting, professional development, processes and organizational structures.

RECEPTION
6–7:30 P.M.
Opening Gala Reception
Music provided by Berklee College of Music
Location – Exhibit Hall & Activities Center, Salon A–E

THURSDAY, APRIL 4, 2013


7:00 A.M.
Registration Opens

7:30–8:30 A.M.
Corporate Advisory Council Breakfast Meeting
Location - Yarmouth

8–9 A.M.
Network Breakfast Meeting
Connect with others engaged in your particular area of practice at breakfasts hosted by each of the six UPCEA Networks: International; Leadership and Strategy; Marketing, Enrollment Management, and Student Services; Online Management and Design; Outreach, Engagement, and Economic Development; Program Management and Design. Network membership is a benefit of UPCEA membership. Not yet a member? The Network Breakfast Meetings at the Annual Conference are open to all attendees, and are a great way to learn more about UPCEA membership. For more information about UPCEA and Networks, visit upcea.edu.

INTERNATIONAL NETWORK
LOCATION – SALON H

LEADERSHIP AND STRATEGY NETWORK
LOCATION – SALON I

MARKETING, ENROLLMENT, AND STUDENT SERVICES NETWORK
LOCATION – SALON J

ONLINE MANAGEMENT AND DESIGN NETWORK
LOCATION – SALON K

OUTREACH, ENGAGEMENT AND ECONOMIC DEVELOPMENT NETWORK
LOCATION – ORLEANS

PROGRAM MANAGEMENT AND INNOVATION NETWORK
LOCATION – VINEYARD

9–10:30 A.M.
General Session

Moderator
Tom Gibbons
Northwestern University

Presenter
JACK WILSON
Dean, UMass Lowell Francis College of Engineering
President-Emeritus The University of Massachusetts
Distinguished Professor of Higher Education Emerging Technologies & Innovation

Jack Wilson was instrumental in making UMassOnline a truly groundbreaking initiative. As the former president of a leading university system, Wilson understands first hand why an effective distance education platform can spur economic development at the state level, and in so doing transform higher education.

10:30 A.M.
Exhibit Hall Activities Center Opens

10:30–11 A.M.
Networking and Refreshment Break Exhibit Hall
Location – Exhibit Hall & Activities Center, Salon A–E

Book Signing
Location – Exhibit Hall & Activities Center, Salon A–E
Transformations: A History of UBC Continuing Studies
University of British Columbia
2013 Phillip E. Frandson Award Honorable Mention

11 A.M.–12 P.M.
Concurrent Sessions III

BEST PRACTICES: USING EDUCATIONAL REPRESENTATIVES (AGENTS) FOR INTERNATIONAL RECRUITMENT


Location – Wellesley

Moderator
Soma Chakrabarti
University of Kansas

Presenter
Geraldine de Berly
Syracuse University

Best practices in agent use for both institutions and agencies will be discussed. Expected outcome: participants should have an understanding of what needs to be done to develop and sustain working relationships that lead to proper placement of international students in educational settings and subsequent enrollment increases.


ONLINE EDUCATION: THE RIGHT THING FOR AMERICA


Location – Tremont

Moderator
Lisa Braverman
Long Island University

Presenter
Hunt Lambert
Colorado State University

Voted Best in Show: 2012 UPCEA Central Region, this presentation illustrates how CSU grew two highly successful online education programs simultaneously and why all


MAKING A PROACTIVE SHIFT IN RECRUITMENT MANAGEMENT



Location – Boylston

Moderator
Stephanie Platteter
University of Minnesota

Presenters
Todd Gibby
Hobsons

Craig Maslowsky
Excelsior College

A personalized, meaningful experience for prospective students is crucial to redefining the pre-enrollment experience. Excelsior College employed a comprehensive strategy to renovate enrollment operations. Learn how Excelsior executed the initial steps of its strategy and hear about its plans for future development, including the implementation of the Hobsons Intelliworks CRM.


SEPARATING INSTRUCTION FROM CREDIT: MOOCS AND COMPETENCY-BASED PROGRAMS



Location – Suffolk

Moderator
Kyle Harkness
University of the Pacific

Presenters
Teresa Clark
Lipscomb University

Mika Hoffman
Excelsior College

The traditional role of colleges and universities – teaching and awarding credit bound together – is shifting. The key concept here is assessment: students may learn the same concepts through many different avenues, and by conducting rigorous assessments, we can award


THE CHANGING STRUCTURE OF DISTANCE EDUCATION ORGANIZATIONS: INCREASING EFFICIENCY AND DRIVING INNOVATION WITH THE TEAM APPROACH

Location – Simmons

Moderator
Nelson Baker
Georgia Institute of Technology

Presenters
Nancy Coleman
Boston University

Jay Halfond
Boston University

Boston University’s Office of Distance Education, facing major growth challenges, was reorganized into design and student support teams. The result increased efficiency, stimulated innovation and provided better service to students and faculty. Learn about BU’s new structure and its benefits, and hear suggestions for other institutions that face similar challenges.


BUILDING CUSTOMIZED UNIVERSITY TO BUSINESS (U2B) PARTNERSHIPS



Location – Vermont

Moderator
Nicole Gislason
University of West Florida

Presenters
George Irvine
University of Delaware

Lisa Verma
Louisiana State University

Josh Siegel
Jenzabar

Discover new tools and techniques to build dynamic and strong non-credit U2B partnerships to provide greater value to the community and increase revenue. Via a panel of experts, discover how some institutions are growing their customized and executive education programs to achieve their unit’s outreach and engagement goals.

MILITARY STUDENT SUCCESS: INSIGHTS FROM THE INSIDE TRACK/NASPA SURVEY OF MILITARY AND VETERAN-SERVING INSTITUTIONS


Location – Provincetown

Moderator
Heather Chakiris
Pennsylvania State University

Presenters
Dave Jarrat
InsideTrack

Brian Sponsler
NASPA – Student Affairs Administrators in Higher Education

Join us to discuss findings from a joint survey of military and veteran-serving institutions conducted by Inside- Track and Student Affairs Administrators in Higher Education (NASPA ). Also participate in a group workshop on enhancing military student success at your institution.


12–1:30 P.M.
Lunch in Exhibit Hall and Activities Center, Salon A-E
Salon A–E

Past Presidents Lunch
Location – Regis

1:30–3 P.M.
Concurrent Sessions IV

KEY ELEMENTS OF GLOBALIZING YOUR CAMPUS



Location – Boylston

Moderator
Christina Russell
Auburn University

Presenters
Josh Pennino
Jenzabar

Mike Schroder
California State University San Marcos

California State University San Marcos is globalizing its campus, examining enrollment data differently and incorporating it into a strategic plan. The right mix of international students from different countries and cultures across academic majors can share perspectives that enrich curriculum and course discussion. It’s creating game-changing learning experiences across campus.


NAVIGATING THE NEW POSTSECONDARY EDUCATION LANDSCAPE


Location – Simmons

Moderator
Wayne Smutz
Pennsylvania State University

Presenter
Cathy Sandeen
American Council on Education

How might “buzzwords” like stackable credentials, PLA, credit mobility, competency-based learning, MOOCs, badges, performance based funding fit together to support post-traditional learners? Gain an overview of and provide input into the American Council on Education’s (ACE) new national agenda for post-secondary education attainment. Professional and Continuing Education (PCE) will play a big role.

HOW TO LEAD MORE INNOVATIVELY, AVOID TRAPS AND UP YOUR GAME IN TIMES OF FLUX



Location – Wellesley

Moderator
Barbara Calhoun
Kennesaw State University

Presenter
Lisa Braverman
Long Island University

Faye Lesht
University of Illinois at Urbana-Champaign

Innovative leadership during times of flux in higher education is the focus of this session. Whether working with MOOCs, new organizational structures or strategic programs, this interactive session includes innovative techniques and proven strategies that teach attendees how to cultivate ideas and reframe challenges into innovative, strategic new opportunities.


STUDENT SUCCESS IN ONLINE, COMPETENCY-BASED AND MOOC PROGRAMS


Location – Tremont

Moderator
Kai Drekmeier
InsideTrack

Presenters
John Ebersol
Excelsior College

Bruce Chaloux
The Sloan Consortium

Kevin Molloy
Pearson

Yvonne Simon
Southern New Hampshire University

Online and competency-based programs, massive open online courses (MOOCs), and other post-traditional modalities offer tremendous promise. They bring highquality, post-secondary education to a new audience, but require students to be more self-directed, self-aware and accountable. See how universities can continue to drive student success as more students choose educational alternatives.


THE LAB FOR INNOVATION: DISRUPTIVE MODELS FROM IDEA TO REALITY


Location – Vermont

Moderator
Lisa Templeton
Oregon State University

Presenters
Nancy Salzman
Brandman University

John Caron
Northeastern University

Kelly Otter
Northeastern University

Mindy Anastasia
Northeastern University

Explore how your unit can become the university “go to” leader and the laboratory for new education models by examining specific ways to build innovative teams, internal and external partnerships, and performance engines designed to move ideas from imagination to impact. Leave with fresh ideas as to your next project and how you will move forward through successful implementation.


RESPONDING TO CRISES: HOW UNIVERSITIES ARE PROMOTING RECOVERY IN THE WAKE OF DISASTER


Location – Provincetown

Moderator
Pat Malone
Stony Brook University

Presenters
Marshall Schott
University of Houston System

Don Veal
University of Auburn

Karen Coleman
Department of Labor, New York State

Patrick Doyle
Binghamton Industrial Development Agency

Disasters shake a region in ways they could never have imagined. Social, economic, environmental, and survival issues emerge affecting diverse populations in a myriad of ways. Universities have an opportunity to leverage a wealth of resources in fundamental and innovative ways from providing shelter, food and clothing to medical and mental health services, technology, education, training and community service. They can be catalysts for healing and preparedness as they assist regions in planning for sustainability and resilience in the future.

PEERING INTO THE CRYSTAL BALL: THE TOP 10 ISSUES CE LEADERS SHOULD BE WATCHING IN THE NEXT 1–3 YEARS



Location – Suffolk

Moderator
Fred Holman
University of Nevada-Reno

Presenters
Tom Gibbons
Northwestern University

Sheila Thomas
California State University

Sandi Parkes-Pershing
University of Utah

Joe Shapiro
San Diego State University

Voted Best in Show: 2012 UPCEA West Region, this panel of leaders shares critical issues they’re each addressing on their campuses. Attendees at all organizational levels and with a variety of specialties will develop a keener sense of what the future might hold for them.

3–3:30 P.M.
Networking and Refreshment Break
Location - Exhibit Hall and Activities Center, Salon A-E

3:45–4:45 P.M.
Concurrent Sessions V

THE DISRUPTIVE CHALLENGES OF INTERNATIONAL PROGRAMS: A VIEW FROM TWO UNIVERSITIES


Location – Simmons

Moderator
Guido Krickx
California State University, Sacramento

Presenters
Dennis Maxey
University of Massachusetts Boston

John Caron
Northeastern University

Patrick Plunkett
Northeastern University

Stanley Wanucha
University of Massachusetts Boston

Two universities explore how internationalization is both complex and disruptive. Northeastern University will explore questions and lessons learned from global pathway programs as well as its hybrid overseas degree programs. The University of Massachusetts Boston will discuss how internationalization has allowed them to reevaluate mission, vision, structure, and business practices.

A CALL TO ACTION: THE PCE INNOVATION PRIORITIES ARTICULATED BY THE CONSUMING PUBLIC



Location – Boylston

Moderator
Susan Kinsey
New York University

Presenters
Sean Gallagher
Northeastern University

Seema Mishra
Northeastern University

Effective innovation is driven by responding to specific market and customer needs. This session shares findings from Northeastern’s national surveys and opinion polls, which asked adult students/the public about innovation needs (e.g., new delivery modes, program types, etc.) – suggesting why and where leaders might focus their game-changing innovation efforts.


MANAGING AN ENROLLMENT MANAGEMENT TRANSFORMATION



Location – Suffolk

Moderator
Lesley Snyder
University of North Carolina, Charlotte

Presenters
Kathy Carroll
Louisiana State University

Tim Copeland
DemandEngine

Many PCE units are looking for new ways to grow enrollment. In this presentation, discover a systematic method to assess your current enrollment marketing efforts, to evaluate potential marketing communications and software investments, and to prioritize organizational enrollment opportunities. Learn how LSU CE is managing the journey.


PUBLIC UNIVERSITIES AND FOR-PROFIT PARTNERS: CASE STUDIES AND CONVERSATIONS ABOUT THE POSSIBILITIES AND PITFALLS IN INNOVATIVE PUBLIC AND FOR-PROFIT COLLABORATION

Location – Provincetown

Presenters
Reed Scull
University of Wyoming

Rick Shearer
Pennsylvania State University

Amrit Ahluwalia
EvoLLLution Online Newspaper

Joe Ugras
La Salle University

David Clinefelter
The Learning House, Inc.

Public service universities face a combination of reduced resources and expanded expectations, ranging from programmatic innovation to better support for distance learners. Panelists from public and for-profit backgrounds will offer a provocative treatment of where possibilities and pitfalls might be found through collaborations of public and for-profit educational interests.


THE CARNEGIE UNIT DOESN’T WORK: DEFINING A CREDIT HOUR FOR ONLINE COURSES



Location – Wellesley

Moderator
Wendy Drexler
Brown University

Presenters
Kelly Otter
Northeastern University

Linda Alle
Northeastern University

Online education is challenging the way a credit hour is measured. The adoption of online as a strategy requires institutions to be creative, and flexible. This workshop discusses how Northeastern University, a leader in online education, defines the measure of a credit hour for online courses.


THINKING OUTSIDE THE BOX FOR SUSTAINABLE COMMUNITY PARTNERSHIPS



Location – Vermont

Moderator
Karen DeJarnette
Syracuse University

Presenters
Nicole Andrews
University of Wisconsin-Eau Claire

Jane Hilgedick
University of Wisconsin-Eau Claire

Competing demands and priorities make it difficult to provide community partners with what they need when they need it. Participants in this workshop will learn how UW-Eau Claire has been able to create lasting community partnerships and develop programs that are not only innovative but meet critical community needs.


A STRATEGIC APPROACH TO QUALITY MANAGEMENT OF CONTINUING PROFES¬SIONAL EDUCATION IN THE AGE OF DISRUPTION


Location – Tremont

Moderator
Chris Sax Shippensberg
University

Presenters
Soma Chakrabarti
University of Kansas

Nelson Baker
Georgia Institute of Technology

Kim Scalzo
State University of New York

Edward Borbely
University of Michigan

This session will describe an international quality standard and a quality management model, and a set of web-based tools that has recently been developed for Continuing Professional Development (CPD) centers to support strategic planning and ensure alignment by facilitating organizational self-assessment and benchmarking for growth, continuous quality improvement and innovation.

RECEPTIONS
5–6 P.M.

Regional Receptions
NEW ENGLAND
LOCATION – SALON H– I

MID-ATLANTIC
LOCATION – MAINE

CENTRAL
LOCATION – REGIS

SOUTH
LOCATION – MASSACHUSETTS

WEST
LOCATION – SALON J–K


6:00–7:30 P.M.
Reception
Hosted by Jenzabar
Location – Jenzabar Corporate Headquarters
101 Huntington Avenue, Suite 2200
Across the street from the hotel

6:00–7:30 P.M.
Reception
Hosted by Harvard Division of Continuing Education and the Harvard Institutes for Higher Education. Light snacks and refreshments will be served
Location– Vineyard/Yarmouth

7:30 P.M.
Open Evening

FRIDAY, APRIL 5, 2013


7:00 A.M.
Registration Opens

7:45–8:45 A.M.
Business Meeting/State of the Association Breakfast
Location -Salon F

9 A.M.
Exhibit Hall and Activities Center Opens

9–10:30 A.M.
General Session
Location – Salon F

Moderator
Karen Sibley
Brown University

Presenters
Steve Crawford
George Washington University

Robert Sheets
University of Illinois at Urbana-Champaign

Steve Crawford and Bob Sheets are uniquely positioned to describe what they have termed “The Innovation Space,” i.e., the space within higher education which must be cultivated – experimenting with technology and entrepreneurship – so that, ultimately, our business models support rather than hinder innovation.

10:30–11 A.M.
Networking and Refreshment Break
Location- Exhibit Hall and Activities Center, Salon A-E

Book Signing
Location – Exhibit Hall & Activities Center, Salson A–E
College: What it is, Was, and Should Be
Andrew Delbanco
2013 Phillip E. Frandson Award Recipient

11 A.M.–12 P.M.
Concurrent Sessions VI

FROM CHINA AND TO BRAZIL: TWO CASE STUDIES OF INTERNATIONALIZATION, INNOVATION AND PARTICIPATORY LEARNING


Location – Simmons

Moderator
Kristine Billmyer
Columbia University

Presenters
Karen Rolston
University of British Columbia

Joenita Paulrajan
University of British Columbia

Two recent UBC Continuing Studies international programs have captured learning in situ through the experiences of Chinese officials in Canada and Canadian students in Brazil. Despite added administrative complexity, the benefits of these innovative programs far outweighed the obstacles resulting in rich and transformative learning for both students and administrators.


CONFLICTING FUTURES OF HIGHER EDUCATION: SEPARATING THE PROBABLE FROM THE UNLIKELY



Location – Boylston

Moderator
Patricia Aceves
Stony Brook University

Presenter
David Donnelly
Sarah Lawrence College

There is great speculation concerning the future of higher education, producing an assortment of conflicting visions. This presentation puts this discourse about the future into a larger context to better understand it. The presentation will provide tips on forecast assessment to help us separate the probable from the unlikely.


A HIGHLY COLLABORATIVE APPROACH TO STRATEGIC ENROLLMENT MANAGEMENT: USING A DATA-DRIVEN APPROACH TO ASSESS ENROLLMENT AND CURRICULAR STRENGTH OF ADULT EDUCATION PROGRAMS

Location – Tremont

Moderator
Guy Felder
University of Houston

Presenters
Kelly Otter
Northeastern University

Brian Murphy Clinton
Northeastern University

Rachael Dennison
Northeastern University

The College of Professional Studies at Northeastern University has created an approach to marketing and recruiting its programs that incorporates data-driven decision making and collaboration among the strategic enrollment and academic teams. This session will provide examples of how quantitative and qualitative data are analyzed to assess the program strength.


FACULTY AND TECHNOLOGY-ENHANCED TEACHING AND LEARNING


Location – Provincetown

Moderator
Pat Butler Lofman
University of Connecticut

Presenter
Michael Frasciello
Syracuse University

Voted Best in Show: 2012 UPCEA Mid-Atlantic Region, this session reviews a successful approach to preparing faculty to use various instructional technologies in F2F, hybrid, and online courses. Examine Syracuse University’s Summer Institute for Technology-Enhanced Teaching and Learning – a new, week-long intensive experience for faculty, and share strategies for creating similar opportunities at your institutions.


ONLINE FACULTY TRAINING AND SUPPORT USING THE EASEE MODEL



Location – Wellesley

Moderator
Roxanne Gonzales
Regis University

Presenters
Charles Kilfoye
Northeastern University Online

Kevin Currie
Northeastern University

See how Northeastern University Online developed an innovative approach to faculty training and support referred to as the EASEE model (economical, accessible, scalable, efficient and effective) used to embed quality and establish a culture wherein faculty, instructional designers, and academic managers work together to design and facilitate high-quality online courses.

BUILDING NEW REVENUE THROUGH CUSTOMIZED AND ON-SITE EDUCATION


Location - Vermont

Moderator
Lisa Verma
Louisiana State University

Presenter
Andy Billingsly
North Carolina State University

Voted Best in Show: 2012 UPCEA South Region, this session highlights opportunities to deliver customized education to new audiences by modifying existing classes for your local market or creating new customized education that delivers targeted, measurable results to your clients! Discuss effective pricing strategies, simple needs assessment techniques, and learning outcome tools.

GAME CHANGERS IN ONLINE EDUCATION: LEADERSHIP PANEL



Location – Suffolk

Moderator
Dave Cillay
Washington State University

Presenters
Ray Schroeder
University of Illinois, Springfield

Rovy Branon
University of Wisconsin

Sean Gallagher
Northeastern University

Examine, through lively discussion with senior leaders in the field of online education, the impact of disruption in higher education, including the dynamic environment of MOOCs, badges, and the emerging degree and certificate processes.


12:00–1:15 P.M.
Regional Lunches and Business Meetings

NEW ENGLAND
LOCATION – ST BOTOLPH

MID-ATLANTIC
LOCATION – REGIS

CENTRAL
LOCATION – SALON J–K

SOUTH
LOCATION – VINEYARD

WEST
LOCATION – SALON H–I

1:30–2:30 P.M.
Concurrent Sessions VII

DEVELOPING AND MARKETING NON-CREDIT SHORT COURSES FOR GLOBAL PROFESSIONALS: CASE STUDY AND BEST PRACTICES



Location – Vermont

Moderator
Kimberly Rutigliano
Southern Methodist University

Presenters
Soma Chakrabarti
University of Kansas

Frederick Pawlicki
University of Kansas

Learn the best practices in developing and marketing non-credit short courses for global professionals as the University of Kansas Continuing Education presenters share their case studies that focus on multi-organizational international partnerships, cross-cultural communication, international contractual negotiation, and curriculum development to accommodate cross-cultural learning styles.


ADULT LEARNERS AS INFORMED CONSUMERS: PROMOTING STUDENT SUCCESS THROUGH PRE-ADMISSION SERVICES



Location – Boylston

Moderator
Janet Gifford
Unfield College

Presenters
Amy Rommelfanger
Oregon State University

Urjita Parekh
Oregon State University

Kyle Cassady
Oregon State University

Adult learners approach higher education as active consumers. What is our responsibility in supporting prospective students to become informed consumers of their education? This session will provide an overview of a comprehensive spectrum of prospective student services for the online degree programs at a large, public, research institution.


FROM INCEPTION TO EXPANSION: GROWTH OF AN ONLINE PROFESSIONAL DEVELOPMENT PROGRAM FOR EDUCATORS



Location – Wellesley

Moderator
Beth Laves
Western Kentucky University

Presenters
Scott Greenberg
Framingham State University

Marian Cohen
Framingham State University

Nancy Proulx
Framingham State University

This session provides an overview of the Online Professional Development Program for Educators at Framingham State University, including development, marketing, and evaluation of the program; course pricing, expenses, and revenue; course selection and approval; and the results and implications of a recent participant survey.


SCALING ONLINE COURSE DEVELOPMENT AND MEDIA PRODUCTION


Location – Provincetown

Moderator
Matt Von Donsel
University of the Pacific

Presenters
Rovy Branon
University of Wisconsin

Ryan Anderson
University of Wisconsin

Patrick Wirth
University of Wisconsin

Developing media-rich online courses is a growing challenge for many institutions. The presenters will share how the University of Wisconsin-Extension structures its instructional design, media, and research teams to turn chaos into collaboration.


USING REAL TIME LABOR MARKET DATA FOR PROGRAM EXPANSION AND CURRICULUM ALIGNMENT


Location – Simmons

Moderator
Sarah MacDonald
James Madison University

Presenters
Susan Goldberger
Burning Glass Technologies

Chris Steele
University of Maryland-Baltimore County

The University of Maryland-Baltimore County and its technology partner, Burning Glass, will share how they are using Labor/Insight, Burning Glass’ database of real-time labor market data, to identify new program opportunities and ensure existing programs are aligned with skills that local employers demand.


2013 PHILLIP E. FRANDSON AWARD RECIPIENT: ANDREW DELBANCO


Location – Tremont

Moderator
Anne Heinz
University of Colorado, Boulder

Presenter Andrew Delbanco
Columbia University

In arguing for what a true college education should be, Delbanco demonstrates, in his award-winning book College: What it Was, Is, and Should Be, why making higher education available to as many young people as possible remains central to America’s democratic promise.


COLLEGE UNBOUND: BIG PICTURE LEARNING



Location – Suffolk

Moderator
Regis Gilman
Western Carolina University

Presenters
Tracy Money
College Unbound

Dennis Littky
Big Picture Learning

Adam Bush
Big Picture Learning

College Unbound (CU) educates one student at a time in out-of-the-classroom settings, serving adults with some college. In this dynamic session, explore the CU model, hear from students in the program, and consider ways to implement similarly innovative programming on your campus.


2:30 P.M.
Conference Adjourns

2:45 - 3:45 P.M.
Feedback Session: Miami
Location – Maine

Presenter:
Alice Warren
North Carolina State University

An open invitation to join the 2014 Annual Conference Advisory Committee to share ideas and feedback for the planning of the UPCEA 99th Annual Conference
(Hyatt Regency Miami, March 26–28, 2014).















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